Privacy Policy
Information we collect
When you browse, contact us or place an order, we may receive your name, phone number, email address, delivery address, cart and order details, payment status or reference, support messages, and evidence supplied for a complaint.
Our website and measurement tools may also collect browser and device details, referring page, pages viewed, interactions, cookie or similar identifiers, advertising campaign information and conversion events.
Why we use it
We use information to process and deliver orders, confirm payments, communicate with customers, prevent fraud, resolve cancellations or returns, maintain security, improve the store, measure advertising performance, and meet legal or accounting obligations.
Google advertising and analytics
Crunchy Nuts uses Google tags for advertising measurement and may use Google Analytics when enabled in site settings. These tools can measure visits, traffic sources, product interactions and order confirmations. Conversion data may include an order identifier, value and currency; confidential payment credentials are not intentionally sent to Google.
With the relevant consent, Google services may use cookies or similar identifiers to understand sessions and attribute an ad interaction to a later conversion. Google Consent Mode controls tag behaviour according to the visitor's choice. Denied consent can limit storage and measurement signals.
If enhanced conversions are enabled by the merchant, selected first-party contact information may be normalized and securely hashed before it is sent to Google for permitted ad attribution. Google processes data under its own policies at https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites.
Cookies and your choices
Essential storage supports the cart, security and saved preferences. Analytics and advertising storage follow choices made through the site's cookie controls. You can accept, reject or later change non-essential choices. Browser settings can also delete cookies, although some features may then behave differently.
Sharing, security and retention
We may share only the information reasonably required with delivery partners, payment processors, hosting or support providers, Google measurement services, advisers or authorities where required. We do not sell or rent customer personal information.
Information is kept only as long as reasonably needed for these purposes, dispute handling, fraud prevention and applicable legal or accounting requirements. We use reasonable safeguards, but no online system can promise absolute security.
Requests and contact
Subject to applicable law and necessary transaction records, you may ask to access, correct or delete personal information, or withdraw a consent choice. Contact support@crunchynuts.store or 7428730894.