Payment Policy

Available methods

Depending on the order, product, value, delivery location and current checkout availability, payment options may include UPI, QR payment, other online methods or Cash on Delivery. Only methods displayed for the specific order are available.

Review before confirming

Check the product total, discounts, taxes, delivery fee, other disclosed charges and final payable amount before submitting the order. For UPI or QR payments, use only the instructions shown by Crunchy Nuts for that order.

Payment deducted but order not confirmed

Contact support@crunchynuts.store or 7428730894 with the order number if available, UTR or transaction ID, payment date and approximate time, and a payment-status screenshot. We will verify the transaction before confirming the order or approving a refund.

Failed, pending or duplicate payments

A failed, pending or duplicate payment must be verified with the relevant provider. If a refund is approved, it is generally initiated within 5-7 business days after verification; the bank, UPI service, card issuer or payment provider may take longer to display the credit.

Keep credentials private

Crunchy Nuts will never ask for your UPI PIN, OTP, card PIN, CVV, banking password or similar confidential credential.